Shipping Policy
Our Shipping Policy:
The orders for the user are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 7 days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to courier company / post office norms.
All the orders are delivered within 7 days.
Platform Owner shall not be liable for any delay in delivery by the courier company / postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery of our services will be confirmed on your email ID as specified at the time of registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable.
Processing Time - The process the order immediately once placed. Usually, we dispatch your order immediately. Since our products are authentic handmade, sometimes it may take max 7 business days to dispatch your orders.
Delivery Time - We ensure that the products are delivered in excellent condition and in the fastest time possible. We ship through our reputed global shipping partners for fastest as well hassle-free delivery. Only express shipping is used to enhance your shopping experience.
Domestic shipping within India will be chargeable at ₹99 and will be applied accordingly during checkout if the order amount is less than Rs. 2500/-. IF the order amount is more than Rs 2500/-, it is free of cost.
Domestic shipments [within India] : 3-4 business days after being dispatch.
We provide COD shipping options on every order only within India. Your order will be shipped to you fully insured. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.
Fair Usage Policy
Reshams Weave maintains optimal service and straightforward returns process to ensure customer satisfaction, yet some customer accounts exploit these policies. Such accounts often return, cancel or exchange items too often and even go a step further to refuse delivery on several occasions. This hampers our ability to ensure timely delivery to other customers and such actions end up being a disservice to the regular customers. Therefore, customer accounts evidenced to continually misuse our return policy will be barred from utilizing the COD option or availing free shipment for their future orders.
Track Your Order
Once you place an order, you will receive an email confirming that the order has been dispatched for delivery. In the email, you will obtain a link which will enable you to track your order whenever you choose until it is delivered to you.
Our Courier Partners
To ensure delivery on time we associate with reliable courier partners who handle the complete transit insurance of the package for delivery. They include DHL/BluDart/Indian Post/FranchExpress etc.
Please contact us at support@reshams.com or +91 6290928494 for any issues and support.